Service Quality Improvement: The Customer Satisfaction Strategy For Health Care

Collection Location Perpustakaan STIKES Muhammadiyah Ciamis Contact Detail
Edition
Call Number 361.07 LEE S
ISBN/ISSN 1-55648-110-1
Author(s) Leebov, Wendy
Subject(s) Health Services Administration
Classification 361.07
Series Title
GMD Text
Language Indonesia
Publisher American hospital Publishing, Inc
Publishing Year 1994
Publishing Place America
Collation
Abstract/Notes Parrt One Introduction To Service Quality Improvement...1
Part Two The 10 Pillars Of Continuous Improvement...29
Part Three Operational Strategies...257
Specific Detail Info
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