Service Quality Improvement: The Customer Satisfaction Strategy For Health Care
| Collection Location | Perpustakaan STIKES Muhammadiyah Ciamis Contact Detail |
| Edition | |
| Call Number | 361.07 LEE S |
| ISBN/ISSN | 1-55648-110-1 |
| Author(s) | Leebov, Wendy |
| Subject(s) | Health Services Administration |
| Classification | 361.07 |
| Series Title | GMD | Text |
| Language | Indonesia |
| Publisher | American hospital Publishing, Inc |
| Publishing Year | 1994 |
| Publishing Place | America |
| Collation | |
| Abstract/Notes | Parrt One Introduction To Service Quality Improvement...1 Part Two The 10 Pillars Of Continuous Improvement...29 Part Three Operational Strategies...257 |
| Specific Detail Info | |
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